The standard for measuring person-centered care.
Violet Benchmarks provide a structured, scalable way to assess personalized care delivery skills across your provider network, powering smarter decisions in quality improvement initiatives, patient matching, and network design.
Trusted by the industry’s leading organizations.
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You can’t close care gaps without knowing where they exist.
When care reflects a patient’s values, history, and experiences, it leads to stronger engagement, better retention, and improved outcomes. But most health systems don’t have a clear view into which providers are equipped to deliver person-centered care. Violet Benchmarks make it possible.
A clearer view of your network’s strengths—and where to invest next.
Built on a proprietary framework, Violet Benchmarks measure a provider’s ability to deliver personalized care across populations with increased risk factors, like BIPOC, LGBQ, TGNC, Rural, Neurodivergent, and Veteran patients. This data gives health plans a scalable, standardized view of capabilities across their networks so they can understand where their teams excel, and where additional support is needed.
How it works.
Establish a network baseline.
We ingest your provider roster and analyze publicly available claims data to estimate each provider’s experience with key patient populations. We apply our proprietary framework to identify meaningful patterns in diagnosis codes, service types, and patient panel demographics to generate inferred Benchmarks for every NPI.
Enrich Benchmark data through provider engagement.
When providers activate their Violet profiles, they add critical context, such as clinical and lived experience and population-specific training. This self-reported data enriches their Benchmarks, creating the most complete and validated view of their competencies.
Track growth over time.
Provider Benchmarks evolve as they periodically update their profiles and complete CE/CME-accredited courses. These dynamic records reflect individual skill development as well as increasing personalized care capacity across the network.
Powering growth, connections, and insights.
Violet Benchmarks are the foundation of our entire platform, shaping how care is delivered, improved, and measured.
Clinical Education
Grow skills where they’re needed most.
Benchmarks highlight each provider’s opportunities for growth, and personalized training pathways target skills that will have the greatest impact on patient care.
Violet Match
Connect patients with the right providers.
Through API integration, patients can easily find clinicians who are verified by Violet when searching provider directories.
Network Insights
See your network more clearly.
From individual providers to network-level insights, Violet Benchmarks identify strengths as well as gaps, supporting smarter decisions around quality and access.
Violet Benchmarks: A proven indicator of quality care.
Our standardized framework measures a provider’s ability to deliver person-centered care across diverse patient populations. Benchmarks are actionable at every level—from individual clinicians to entire networks—and are directly tied to measurable improvements in both patient engagement and health outcomes.
Mental Health
15%
one-month treatment completion
13%
session adherence
12%
first appointment adherence
11%
overall retention
5%
perfect provider ratings
Primary Care
5.2%
flu appointment completion
4%
increase in wellness visits
2%
adult preventive visit rate
1.4%
appointment adherence
1%
hypertension control improvement
-2.1%
cancellation rate
Read the case study
Benchmarks as a quality measure
Increased provider transparency benefits everyone.
Violet Benchmarks make provider capabilities visible across the system, supporting clinical growth, better care connections, and more informed network strategies.
Providers
Benchmarks highlight each provider’s unique strengths and growth areas using a structured framework. This helps clinicians reflect on their experience, set meaningful goals, and demonstrate their ability to deliver care that resonates with the people they serve.
Provider organizations
Provider organizations can use real-time insights into provider cultural competencies and diversity to inform decisions about hiring, training, and care coordination. Our dashboards and self-service reporting simplify the process of sharing successes with internal stakeholders and demonstrating a competitive edge to employers.
Patients
Greater transparency empowers patients to take on a more proactive role, setting the stage for a collaborative relationship with their providers, ultimately resulting in increased treatment participation, adherence, and better health outcomes. When seeing a provider verified through Violet, patients can count on receiving culturally competent care.
Health plans
Health plan partners use Violet's proprietary analytics for instant visibility into the inclusivity of their provider networks, allowing them to optimize network configuration and propel health equity initiatives forward. Our advanced reporting supports commercial sales by evaluating network providers against the broader landscape in a specific service area, enabling quality, inclusive networks to demonstrate their ability to expand patient access for prospective partners.